LESET accepts refunds or exchanges in their original condition within 14 days of receipt of your order. Please note, returns take 2-3 days to process once goods are received. Returned items must be returned in original condition and include the original tags and packaging. LESET will not accept any returns/exchanges that have signs of wear.
Return labels are provided with a $10 processing fee for shipping. All original shipping charges are not refunded. Refunds for all transactions will be issued to the original form of payment.
Orders made during promotional periods (i.e. The Labor Day Sale, Black Friday, Cyber Monday, etc.) are eligible for exchange or store credit only. Final sale items are final sale. If you have any further questions about our return policy please feel free to email us at firstname.lastname@example.org.
Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route app is available on Android and Apple app stores.
If you experienced an issue with your order, please file a claim with Route’s team here.